This article is for managed IT clients. Need help? Submitting a support ticket only takes a minute — just follow the steps below.
- Click on the J2 icon in your toolbar.
- If you don't see the icon in your toolbar, click the up arrow in your system tray and look for the J2 icon.
- If you don't see the icon in your toolbar, click the up arrow in your system tray and look for the J2 icon.
- Choose Submit a Support Ticket. This will open a web browser with a form.
- Complete the form and click Submit.
- For additional assitance on completing the form, please email us at help@j2nj.com.
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